Media and social networks exclusively for hotel review
Today there are plenty of sites for consumers to express their views on the big and small brands, and hotels are not exempt from it. In fact, online reviews are far more critical of guest satisfaction and the main factor influencing where travelers decide to stay, according Revinate.com
That, in turn, is why the San Francisco company recently announced a specific service over hotels that aims to bring the structure, performance monitoring and effective guidance to the endless stream of media.
Revinate collected every review, reporting, a blog, photos, video and social media mention of the hotels of its customers and presents them in a single intuitive control panel is available online. Revinate can also do the same for the reviews of the competitors and the activity of media, giving customers new competitive view on their strengths and weaknesses.
Your social media Scorecard, in turn, makes those tests online in a detailed evaluation report of satisfaction, monitoring key performance metrics and competitive benchmarking. powerful analytics tool, in turn, provide real-time, user-friendly reports, highlighting what is important, with graphics, export data, competitive intelligence and flexible options.
Finally and perhaps most importantly, like the marks in public, Revinate also makes it easier for hotels to join the conversation by responding to comments and communicate with consumers through social media. TweetConcierge, for example, specific hotel Revinate client and interact on Twitter with features designed exclusively for hotels, including the ability to track campaigns and click as Twitter and sales activity generated across multiple tweets promotion.
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Tags: activity of media, consumers to expres, media, social networks, stream of media
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